Ice Cream Expertise

We can help you make a success of artisan ice cream

Artisan ice cream is a unique product which can’t be replicated by high street restaurant chains or supermarkets.

The luxury ice cream market has grown in leaps and bounds since we opened Giovanni’s Gelateria, our own ice cream parlour, in Hereford in 1983.

Giovanni’s Gelateria

Giovanni’s Gelateria was RSS Hereford’s artisan ice cream shop in the centre of Hereford. We opened in 1983. We closed in 1992 when the lease expired and the buildings were re-developed. This is when we started to concentrate solely on supplying artisan ice cream expertise and equipment.

Giovanni’s Gelateria gave us invaluable experience of opening and running our own ice cream parlour. It means that when you ask us for advice, you get guidance based on practical experience, not theory.

Find out more

• Download information on Giovanni’s Gelateria

Artisan ice cream opportunities

UK customers’ tastebuds are now much more educated and ice cream is a proven profit maker that perfectly complements many different businesses. Our clients include cafés, restaurants, bakeries, patisseries, health food shops, garden centres as well as ice cream parlours. Ice cream is also an ideal product for dairy farmers looking for ways to diversify and increase profits.

Why choose RSS?

We believe we can add value to your business with a high level of service and with knowledgeable personnel available within the company. We offer:

• 2 year parts warranty on all batch ice cream equipment
• invaluable telephone support: up to 70% of expensive service call outs are avoided by being solved over the telephone
• a well stocked UK spares department or next day shipment from our supplier
• in house loan equipment to provide essential cover in the event of a breakdown
• a dedicated installation and training technician
• a dedicated service team at head office with nationwide service contractors
• individual artisan product training in your own laboratory
• retailing and promotion ideas and training especially for the ‘out of season periods’ e.g. ice cream cakes and desserts for autumn and Christmas periods
• “in house” experts
• ongoing support for product development and active encouragement of technical queries
• a small, customer focused team with supportive suppliers
• an innovative product offering to help customers maximize their business potential
• market leading energy and water efficient equipment
• a national customer network from the Shetland Islands in the north to Hayling Island in the south. 

Many of our successful customers were novices in the food service business and greatly benefited from the first hand advice and training RSS were able to give them.  Details of these businesses who are happy to talk to prospective RSS customers are available upon request.

	What is Artisan Ice Cream? all about artisan ice cream, plus potential investment and profit levels.
	Professional Ice Cream Demonstration Laboratory our professional ice cream demonstration laboratory is fully equipped with everything that's needed for an ice cream making business.
	Technical Support: we have a maintenance team on hand to offer technical support and keep your ice cream making equipment running smoothly.
	Ice Cream Academy: ongoing support that doesn’t stop when your equipment is delivered.
	Artisan Ice Cream Case Studies: artisan ice cream stories from some of our customers.